• a valid email address
• access to a computer with an Internet connection

Then, just follow these steps:

1. Go to www.truprint.co.uk
2. Click on the 'start using Truprint!' button
3. Enter your email address
4. Enter a password (at least 5 characters long) that's easy for you to remember, but difficult for others to guess.
5. Click on the 'start using Truprint' button at the bottom of the page.

1. Go to www.truprint.co.uk
2. Find the area in the upper right corner of the page that says 'already a member?' and click the 'log in' button.
3. Type in the email address and password you used when you created your account.
4. Click the 'log in' button.

If you want to use Truprint without having to log in every time you visit, click the box labeled "Sign me in automatically every time I visit Truprint." Then, click on the log in button. When you are done viewing your photos, just close your browser window. The next time you go to www.truprint.co.uk , you'll go directly into your account without having to log in.

To log out of your account when you are finished using Truprint, just click on 'log out' in the upper right corner of most pages of the site. You will have to log in again when you return, even if you clicked the 'Sign me in automatically' box.

What if I've forgotten my password?
We'll send your password to the email address stored in your Truprint account. Just follow these steps:

1. Go to www.truprint.co.uk and find the area in the upper right corner of the page that says 'already a member?'. Click the 'log in' button.
2. Click on the 'forgot password?' link.
3. A small window containing a text field will pop up. Enter the email address you used to create your Truprint account and click on 'OK'.
4. We'll immediately send you an email message with your password.
5. Check your email for the password, and then return to Truprint and log in. Need your password now?

What should I do if I get an incorrect password error?
If you receive an error saying that your password is incorrect, try entering it again to make sure that you haven't mistyped it. If you've forgotten your password, we can send it to the email address you signed up with. Need your password now?

What if I can't log in, even with the correct email address and password?

Internet Explorer instructions:

1. Go to the 'Tools' menu
2. Choose 'Internet Options'
3. A smaller window will open with several tabs across the top. Click on the 'Security' tab.
4. Click on the 'world' icon
5. Make sure that you are set to 'Medium' or 'Low' security

Netscape instructions:

1. Go to www.truprint.co.uk
2. Click on 'Tasks' in the toolbar
3. Select 'Privacy and Security'
4. Go to the 'Cookie Manager'
5. Select 'Accept All Cookies'

If you've verified that your browser accepts cookies and you still can't log in, please email digital.service@truprint.co.uk with the following information:

1. Your first name, last name, email address, and mailing address (all exactly as you registered).
2. If you have any other email addresses, please be sure to include them in the message.
3. Which computing platform you are using (Macintosh, Windows)
4. Which browser you are currently using and the version (e.g., Internet Explorer 5.0, Netscape 6.0, etc.)

We'll try to find your account and send your login information to you.

1. Go to your account page.
2. Click the "change preferences" button located at the bottom of the "your account" page.
3. On the next page, you will see your subscription status.
4. To change your subscription status select which option you want and click the "update now" button.
5. If you change your mind, simply click the "change preferences" button on the "your account" page again.

NOTE: Please allow 7-10 working days for change to take effect when unsubscribing from Truprint newsletter emails.